Search Manager at SEOptimise

by Chelsea Blacker on 16/01/2012

Today, I am pleased to announce I am joining the SEOptimise team as a Search Manager in the London office.  I look forward to working alongside the outstanding team in Oxford, and taking on new challenges as the agency expands.  If you’re in the Paddington area, don’t hesitate to come say hi to us!

SEOptimise Logo London

{ 0 comments }

Advice of a Salesman

by Chelsea Blacker on 15/01/2012

arthur miller sales advice salesman

Arthur Miller, author of Death of a Salesman

I friend of mine actually is a salesman who travels the UK, and I asked him for some advice.  He is the antithesis of a “traveling salesman”; his hair isn’t greasy, you can’t see manipulative cogs turning in his head, and he’s friendly.  So if I’m going to emulate anyone in pushing sales, I’d like to be a bit like him.  He has given me the following advice.

Sales Books = Fluffy Bull Sh*t

Books can give you ideas and structure to your sales approach but ultimately the best sales people are born to do it.  If anyone could just learn to do it he argues successful sales people wouldn’t be so well paid.  That said, here are a few of those which he recommends:

What Every Body is Saying by Joe Navarro.  It’s a bit pop-culture / pop science but an easy read, take it on holiday.

Flipnosis – the Art of Split Second Persuasion by Kelvin Dutton.  Again, by no means an academic book but an interesting read for sure.

The New Strategic Selling by Miller Heiman, Sanchez & Tuleja.  More of a typical sales textbook.

Copy Cat = Successful Cat

The best way of learning is to watch what your most successful peers do and “borrow” from their best bits.  Don’t try and become them, that won’t work.  Adapt what you do based on what you’ve seen working for others and develop your style accordingly.

Personally, I have a sales friend who can charm the socks off any receptionist he rings and skip away with a direct line for just about anyone.  However, I can’t flirt like him, so I’ll try utilising my American charm.

Know Thy Product

The real secret is to know what you’re selling / your product so well you don’t have to think about it. Then you can focus your attention on your audience, what they’re doing, how they’re responding to you and each other. It’s all about the non-verbals.

Sales Karma

Lastly, believe in the “Sales Karma” for real.  I believe that if you help others to develop and grow, or just generally do someone a good turn you get repaid in Sales Karma (i.e. you do better yourself).

{ 0 comments }

The lovely folks at digital content strategy agency Quad London have organised the Online Marketing Meetup today, Thursday at 7pm near Temple & Monument tube stations. Details for the event can be found here.

And I’m going to be presenting on the effect of tv advertising on organic search patterns.  It’s really interesting!  I know this because my mom said so when I practiced to her on Skype.

There are other fascinating presentations too by like likes of Richard Shove, and some other great peeps.  So do come along for drinks and discussion if you’re free, in London, and like online marketing.

{ 0 comments }

Questions Digital Agencies Ask a New Lead

November 17, 2011

About to ring an agency and tell them you’re interest in having them pitch to your business?  Be ready to answer these questions, so they can give you the best campaign.   A big thanx to my in-house friends who suggested these questions! Questions a Digital Agency Always Asks a New Lead: What’s your budget?  [...]

Read the full article →

6 Questions To Ask A Digital Agency Before Inviting Them to Pitch

November 15, 2011

Yesterday I wrote a post about how to target agencies for a pitch.  That’s all great, but then you have to actually make the phone call and suss each agency out, while their sales team tries to suss you out. Questions to Ask A Digital Agency Before Inviting Them to Pitch It’s your first chat [...]

Read the full article →

How to Cherry Pick Digital Agencies for Pitches

November 15, 2011

I am consistently impressed with how many people work in digital and have very little clue as to what’s going on.  Call me a digital snob, but when I hear stories about SEO managers who couldn’t tell you what effect Panda had on their client sites, or search directors that believe pagerank is a significant [...]

Read the full article →

Guardian’s Digital Predictions for 25 Years

November 15, 2011

I read this Guardian article of predictions for the next 25 years over the weekend, and found a few quotes interesting. It’s 1am, and I can’t be bothered to reflect, but here are my favourite bits.  How do you think digital retail and ecommerce will look in 25 years? Charles Leadbeater, author and social entrepreneur [...]

Read the full article →

Christmas SEO 2011 Tips for Retail

November 15, 2011

I wrote a great post about Christmas SEO 2011 on the Tamar blog today/yesterday.  Be sure to check out why you should consider: 1) A digital pop up Christmas shop 2) What to do with content from previous holidays 3) How to make the most of your holiday meta data And a few more tips!

Read the full article →